Customer Service Slovakia / Czech

Your new company

Our client is a global company that supplies parts, components and technical services for machinery in the logistics, industrial, construction and agricultural sectors. It offers a very extensive range of products, combined with specialist technical expertise and support.

Your new role

As a customer service employee, you act as the first point of contact for customer inquiries across channels; you accurately manage customer data and build strong relationships by understanding needs and identifying opportunities. Additionally, you share customer insights with internal teams, represent the company at events, guide customers in using the e-commerce platform, and contribute ideas to improve processes and teamwork.

Your profile

• Previous experience in a similar role is an advantage

• Excellent knowledge of EN and SK and/or CZ

• Strong knowledge of MS Office

• Communicative, customer-focused, able to work independently

• Organised, precise, eager to learn

What you'll get in return

• Attractive salary of between €2,500 and €3,500 gross/month

• Meal vouchers

• Group insurance

• Hospitalisation insurance

• 12 days’ additional leave on top of the 20 statutory holiday days

• Flexible working hours

• Working from home 2 days a week

• In-house and external training courses

What you need to do now

Are you interested in this Customer Service role for Slovakia or the Czech Republic? If so, please click on ‘Apply’. If this role isn’t quite what you’re looking for, but you are interested in other positions, please get in touch with us for a confidential conversation about your career opportunities.

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